Effective Date: 3rd July 2024
1. Introduction
At 4Stroke Motoren, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, share, and protect your information.
2. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [email protected]
- Address: H.No. 8, 8-2, Road No. 10, beside Kunal Raval, Banjara Hills, Hyderabad, Telangana 500034
3. Types of Information Collected
We collect both personal and non-personal information from our customers:
- Personal Information: Name, email, phone number, vehicle details
- Non-Personal Information: Cookies, IP addresses
4. How Information is Collected
We collect information from customers through various channels:
- Online forms on our website
- Phone calls
- In-person visits to our service center
5. Use of Information
The information we collect is used for the following purposes:
- Service reminders
- Promotional offers
- Customer support
- Improving our services
6. Information Sharing
We do not share customer information with any third parties, except as required by law or for essential service operations, such as communicating with our email service provider.
7. Data Security
We take the following measures to protect customer information:
- Encryption of sensitive data
- Secure servers
- Regular security audits
8. Customer Rights
Customers have the following rights regarding their information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request corrections to any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information.
To exercise these rights, please contact us at [email protected].
9. Retention of Information
We retain customer information for as long as necessary to fulfill the purposes for which it was collected or as required by law.
10. Changes to the Privacy Policy
We may update this Privacy Policy from time to time. We will notify customers of any significant changes by posting a notice on our website or by contacting you directly.
11. Miscellaneous
For any additional details specific to our operations or this Privacy Policy, please contact us at [email protected].
By adhering to this Privacy Policy, 4Stroke Motoren aims to ensure the privacy and security of all customer information. If you have any questions or need further assistance, please do not hesitate to contact us.